LAY'D BACK / AI-FORWARD BUSINESS AUTOMATION

    Put Repetitive Work on Autopilot. Keep Your Team Moving.

    Lay'd Back helps Australian businesses and organisations map and deploy AI-forward automation for enquiries, orders, bookings, fulfilment, support, finance operations, reporting, and internal handoffs. From a 1–5 person team to a 5,000+ employee organisation, if valuable work can be automated, we can help build the workflow.

    ENQUIRIESORDERSHANDOFFS
    ONE OPERATING DAY / TWO WAYSAUS / 06:42
    BEFORE / MANUAL
    TODAY'S LIST
    □ Reply to enquiry
    □ Check order status
    □ Send finance update
    □ Update the team
    3 OVERDUE
    11 open requests / 3 overdue
    Manual report at 11:47 pm
    AFTER / AUTOMATEDLIVE
    Enquiry routed
    10:04 / owner notified
    Order status updated
    next step / customer notified
    Handoff complete
    record and next owner updated
    Your attention stays on the decisionsCLEAR
    Illustrative operating-day view. Your system is mapped around actual tools, people, and decisions.
    THE ADMIN LEAK

    The Work Between Tasks Is Where Time Goes

    Every business has work around the work: routing requests, checking status, chasing approvals, updating records, and telling the next person what changed.

    When those steps rely on memory, the drag compounds across a five-person team or a large department. A clear workflow review shows where automation can carry the load while people keep the decisions that need judgment.

    Enquiries wait for a reply while the team is busy
    Follow-ups depend on memory, inbox flags, and spreadsheets
    Scheduling and coordination move through long message threads
    Orders, invoicing, and fulfilment wait until someone catches up
    The same details are entered again across tools and departments
    Support questions repeat across inboxes and channels
    Internal handoffs lose ownership before the next step is clear
    WHAT WE ACTUALLY DO

    We Build Systems That Carry Repetitive Work

    Start with the workflow, choose the fix, and decide how much of the operating system you want us to carry. Every build begins with a clear view of your current process and the people it serves.

    START HERE

    Business Automation Audit

    $750AUD

    We review the workflow details you submit, identify the three biggest automation opportunities, and give you a written plan. If we build it for you, your $750 audit fee is credited toward implementation.

    Submitted-details workflow review
    Written automation plan
    Recommended tools and pricing
    Book the audit
    IMPLEMENTATION

    Automation Build

    $3,000–$8,000AUD

    We deploy the system around the work that matters: enquiries, orders, bookings, onboarding, support, finance operations, reporting, and internal handoffs. It connects to the tools your team already uses where appropriate.

    Connected workflow deployment
    Practical handover for your team
    Scope set from the audit
    Talk through the scope
    HANDS-OFF SUPPORT

    Managed Automation

    $1,000–$3,000/monthAUD

    We monitor the workflows after launch, make practical tweaks, and keep the system aligned as your people, tools, and processes change.

    Monthly health checks
    Ongoing tweaks and monitoring
    Support as the workflow changes
    Talk through the scope

    Website builds, SEO, GrowthStack, and Social Revamp are available as add-ons. New automation work starts with the audit.

    OTHER PRODUCTS WE OFFER

    Useful add-ons, scoped at the right time.

    Each option is an add-on scoped after the automation audit. It supports the system instead of competing with it.

    A website that supports the system

    ADD-ON / AFTER AUDIT

    A customer-facing website or store, scoped after the audit so it supports the workflow you are building. This is an add-on, not a standalone starting point.

    Discuss what fits
    HOW IT WORKS / FOUR CLEAR STEPS

    How It Works

    A short diagnostic gives you a practical decision. You can build from the plan with us, hand it to someone else or leave the work there.

    01

    Start the Audit

    Pay $750 and complete the short questionnaire with the details we need to review your workflow.

    02

    We Map Your Workflow

    Lay'd Back reviews the information you provide and maps your current process. We identify where time disappears and where money leaks.

    03

    You Get the Plan

    Once we receive your completed details, you get a written automation plan within 48 hours: what to fix, what tools to use, what it costs, and how long it takes.

    04

    Build or Don't

    Take the plan and run with it. Or hire us to build it. The $750 audit fee is credited toward the build.

    48-HOUR WRITTEN PLAN

    You receive your written automation plan within 48 hours of receiving your completed audit details.

    $750 TOWARD YOUR BUILD

    If you choose to have Lay'd Back build the system, the audit fee is credited toward that build.

    Start with the audit
    ILLUSTRATIVE WORKFLOW SCENARIO

    A Clear Workflow Makes Capacity Visible

    EXAMPLE ONLY
    REPLACE WITH VERIFIED PROOF
    CROSS-INDUSTRY WORKFLOW EXAMPLE

    From scattered requests to a visible next step

    A planning outline, not customer proof
    Before

    A growing organisation receives enquiries across email, web forms, and messages. Staff copy details into separate tools and chase the next step manually.

    Audit found

    The same information was entered three times, ownership changed between teams, and status updates depended on memory.

    Designed

    An intake workflow classifies each request, routes it to the right owner, updates the record, and schedules the next follow-up.

    What to measure

    Response time, handoff visibility, duplicate entry, and the number of requests that reach the right person first time.

    Illustrative placeholder, supplied to show the type of workflow Lay'd Back reviews. It contains no named customer, claimed result, revenue figure, or verified outcome.

    Get Your Audit — $750
    Business Automation Audit

    Find the work your team should not be repeating. Get your automation plan within 48 hours of receiving your completed audit details.

    Lay'd Back reviews the details you submit, maps the current workflow, and identifies where AI-forward automation can create useful capacity across your business or organisation. The plan can show where 5–10 hours may be reclaimed each week, where the workflow supports it.

    Built for Australian businesses of any size, from 1–5 employees to 5,000+ employees, and for the people responsible for keeping work moving.

    $750 AUD — one-time, no hidden fees

    YOUR AUDIT INCLUDES
    • Pre-audit questionnaire (5 mins)
    • Process map of your current workflow
    • Top 3 automation opportunities identified
    • Recommended tool stack with pricing
    • Written 2–3 page automation plan
    • 30-minute follow-up call
    • $750 credit toward implementation if you proceed
    START YOUR AUDIT

    Tell us where repetitive work is slowing the team.

    Answer with the real process, tools, and handoffs. The detail helps us make your review practical from the information you provide.

    Not sure if this is for you? If your team repeats work that follows a pattern, it is worth reviewing.

    CLEAR ANSWERS

    Questions before you start?

    The audit is for anyone responsible for work that should move more cleanly, from business owners and operators to operations managers, department leads, and executives.

    Is this only for small businesses?
    No. Lay'd Back works with Australian businesses and organisations from 1–5 employees through 5,000+ employees. The right starting point may be an owner, operator, operations manager, department lead, or executive who can see repeated work worth improving.
    What kinds of work can be automated?
    Useful starting points include enquiries, orders, bookings, follow-ups, scheduling, fulfilment, onboarding, customer support, finance operations, reporting, and internal handoffs. The audit identifies where automation can create value in your actual workflow.
    Do we need to replace our current tools?
    Usually not. We review the tools and process you already have, then recommend what to connect, simplify, or replace when the evidence supports it. The goal is a workflow your people can use and maintain.
    How does the $750 audit work?
    You submit your business and workflow details through the form. Lay'd Back reviews and maps the process, identifies the three biggest automation opportunities, and delivers a written plan within 48 hours of receiving your completed details. The fee is credited toward implementation if we build the system.
    How long does an automation build take?
    Most standard systems take 2–4 weeks once the scope is agreed. Complex multi-tool integrations, larger teams, and approval-heavy workflows can take longer, with timing set from the audit.
    Do you support websites, growth, and social as well?
    Yes. Website, SEO, GrowthStack, and Social Revamp work is available as an add-on after the audit when it supports the operating system and customer journey. Managed Automation provides ongoing health checks, tweaks, and monitoring for teams that want continued support.

    Give Valuable Work a Better System.

    Start with a clear view of where repetitive work slows your business or organisation. Lay'd Back helps Australian teams of any size map and deploy AI-forward automation, from the first workflow review to a system that stays looked after.

    ONE FORM / TWO CLEAR NEXT STEPS